We do not ship orders on the weekend. If you place an order on Friday after 4:00 p.m. Eastern Standard Time, it will be dispatched on Monday.
Check your order status online:
You can check your order status by clicking here
(Log in with your e-mail address and the password you were given in the confirmation e-mail you received from us).
Refunds will be issued when a customer does not receive his order, and chooses a refund instead of reshipment.
If for any reason the customer package did not arrive or the customer is not satisfied with his order, a refund OR reshipment of the order will be issued.
and we will take care of your request in 48 hours.